Composable 

Start with the capabilities you need and expand seamlessly. Build and adapt agents, workflows, and experiences with tools for automating tasks, personalizing service, and supporting faster responses to changing business needs. 

Connected 

Connect every touchpoint to give teams a complete view and drive more relevant, personal interactions. 

Cognitive 

Take advantage of Copilot and autonomous agents that work with teams to resolve cases, complete tasks, and optimize operations. Continuously improve service speed, quality, and customer satisfaction using built-in AI that learns from every interaction.

Ready to Elevate Your Service ? 

Empower your business with Dynamics 365 Service — powered by Technosoft, your trusted Microsoft Partner.