Customer Relationship Manajemen Archives

February 5, 2020

Customer Insights Allow Businesses to Serve Customers Better

Customer insights is the right tools to gather more information about their customers, but not just the standard demographics. As customers become more discerning and demanding, you need to understand…

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August 16, 2018

Customer Relationship Management Solusi Terbaik

Customer Relationship Management adalah strategi untuk mengelola hubungan dan interaksi organisasi dengan pelanggan dan pelanggan potensial. Sistem CRM membantu perusahaan tetap terhubung dengan pelanggan, merampingkan proses, dan meningkatkan profitabilitas. Ketika…

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June 13, 2018

Technosoft Insider | June 2018

We can feel excitement our Muslim customers who will reach the peak of the great Muslim festivities. On behalf of Technosoft family, i would like to wish our Muslim customers…

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February 9, 2017

Technosoft Insider | February 2017

Digital transformation is not just a trend. It is inevitable for every organization. As we shared in the 2016 Customer Gathering, Digital Transformation is all about reinventing customer experience and…

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August 3, 2016

Technosoft Insider | August 2016

In this edition of Insider, please find articles on CRM successful implementation in financial industries and the research on Customer Service Area to help you understand more and take precise…

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February 15, 2016

Technosoft Insider | February 2016

As you may heard, the simplest way to grow customer base is to keep your customers. Empowering employees at all level to enable them providing excellent customer service is the…

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January 16, 2016

What Is CRM? Breaking Five Auto Industry Myths

CRM in the automotive industry is still largely misunderstood. Perhaps it’s because the term CRM is used loosely to describe any tool that does anything that relates to a customer…

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January 16, 2016

Dealer Management System Redefine your Sales Productivity

The Automotive Industry challenges have Dealers rethinking their fundamental business models. Around two-thirds of vehicle buying activities are happening online before anyone puts a foot inside a dealership showroom. And…

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