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Stay updated with the latest insights, news, product updates, and Microsoft ecosystem information delivered to your inbox.

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Turn Customer Cases into Knowledge with Dynamics 365 Customer Service
June 17, 2026

Turn Customer Cases into Knowledge with Dynamics 365 Customer Service

Every customer interaction contains valuable knowledge. A resolved support case, an email exchange, or a successful troubleshooting session often holds insights that could help other agents solve similar issues in…
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The Future of AI Contact Centers Starts with Understanding Customer Intent
June 10, 2026

The Future of AI Contact Centers Starts with Understanding Customer Intent

Customer expectations are evolving faster than ever. Today’s customers expect support experiences that are fast, personalized, and effortless. They no longer want to repeat the same issue multiple times or…
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Resolve Cases Faster. Serve Customers Better.
May 13, 2026

Resolve Cases Faster. Serve Customers Better.

Today’s customers expect quick responses, seamless interactions, and consistent support across every touchpoint. At the same time, service teams are managing growing case volumes, multiple channels, and increasingly complex customer…
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Driving Customer-Centric Transformation Across Industries with Technosoft
May 5, 2026

Driving Customer-Centric Transformation Across Industries with Technosoft

In today’s competitive landscape, organizations across industries are under increasing pressure to deliver seamless, personalized, and consistent customer experiences—while maintaining operational efficiency and control. However, many businesses still struggle with…
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Event
Join our upcoming and past events, webinars, and workshops to learn, connect, and grow with industry experts.

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Event90 Hari Rapid Implementasi YANA Automotive Solusi Berbasis Agentic AI
March 30, 2026

90 Hari Rapid Implementasi YANA Automotive Solusi Berbasis Agentic AI

Kami percaya bahwa masa depan otomotif adalah efisiensi dan kecerdasan. Event ini akan menunjukkan bagaimana YANA Automotive dan Microsoft berkolaborasi menghadirkan solusi yang dapat langsung diterapkan. Temukan bagaimana teknologi AI…
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EventAI-Powered Sales Excellence: Qualify Smarter, Close Faster with Dynamics 365 Copilot
January 20, 2026

AI-Powered Sales Excellence: Qualify Smarter, Close Faster with Dynamics 365 Copilot

Manual qualification, scattered customer data, and slow deal cycles are common challenges in sales. AI offers a smarter way forward. Join our exclusive online event and explore how Dynamics 365…
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EventTechnosoft Featured as Speaker at Directions ASIA 2025
May 28, 2025

Technosoft Featured as Speaker at Directions ASIA 2025

Bangkok, Thailand – May 2025 From 7–9 May 2025, Technosoft was honoured to participate as a featured speaker at Directions ASIA 2025, a three-day conference that brought together the full…
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EventPengembangan CRM Modern dengan Dukungan AI dan Dynamics 365 untuk Call Center
August 14, 2024

Pengembangan CRM Modern dengan Dukungan AI dan Dynamics 365 untuk Call Center

Kami mengundang Anda untuk hadir dalam seminar berjudul "Pengembangan CRM Modern dengan Dukungan AI dan Dynamics 365 untuk Call Center" Diselenggarakan oleh Technosoft & Microsoft. Seminar ini dirancang untuk memberikan…
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