by admin | Dec 10, 2025 | News, Newsletter
Composable Start with the capabilities you need and expand seamlessly. Build and adapt agents, workflows, and experiences with tools for automating tasks, personalizing service, and supporting faster responses to changing business needs. Connected Connect every...
by admin | Nov 26, 2025 | Newsletter
Efficiency is about more than speed — it’s about harmony.This week explores how to unify systems, reduce complexity, and create a seamless service backbone. Build a composable, connected service ecosystem Unify platforms and streamline operations by connecting your...
by admin | Nov 19, 2025 | Newsletter
Behind every great service experience is a great team.This week focuses on empowering people and processes with Copilot and AI-driven tools. Boost rep productivity and effectiveness Help teams resolve issues faster by using Copilot to summarize cases, recommend next...
by admin | Nov 12, 2025 | Newsletter
Lead the service transformation using Copilot and AI agents that work across touchpoints. Combining AI with human expertise boosts efficiency, enhances experiences, and frees teams to focus on what matters most. Achieve more with agentic service : Make every...
by admin | Nov 5, 2025 | Newsletter
In today’s fast-changing business environment, customers expect more than just quick responses — they want personalized, connected, and consistent service experiences across every channel. However, many organizations still struggle with disconnected systems, manual...
